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Customer Support

We’re here to help. Reach out anytime with questions or concerns.

Email Support

support@selassie.com

Response time: 24-48 hours

Phone Support

+1 (555) 123-4567

Mon-Fri 9am-6pm EST

Live Chat

Available on website

Mon-Fri 10am-5pm EST

Common Issues & Solutions

1Order Status & Tracking

You can track your order using the tracking number sent to your email. If you’ve not received a tracking number, check your spam folder or contact support.

2Returns & Refunds

We accept returns within 30 days of purchase for a full refund. Items must be unopened and in original condition. Contact support to initiate a return.

3Product Questions

For questions about ingredients, usage, or health effects, please refer to the product page or consult with our wellness experts by contacting support.

4Account & Password Issues

If you’re having trouble logging in, use the "Forgot Password" link on the login page. If issues persist, contact our support team for assistance.

5Billing & Payment

We accept all major credit cards, debit cards, and PayPal. If you’re experiencing payment issues, please contact support or try a different payment method.

Still need help?

Contact our support team directly. We’re here to help with any questions or concerns.